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Air-to-air heat pumps in Ilford

Think of an air-to-air heat pump as an air conditioner bought mainly to keep a room warm. In Ilford we fit them in flats with electric heaters, in loft rooms and extensions the radiators never reach, and in any room you also want cooled in summer. It warms the air in that room; your boiler or cylinder still does the hot water.

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  • Typically over four kWh of heat per kWh
  • Your boiler keeps the hot water
  • Counts as a heat pump for planning

How can cold outdoor air heat a room?

Air well below room temperature still carries heat, and a heat pump moves that heat rather than making it. In heating mode the outdoor coil is chilled below the temperature of the air passing over it, so warmth flows into the refrigerant even on a winter morning. Compressing that vapour raises its temperature above the room's, and the indoor coil then releases the heat to the air you sit in. A reversing valve sends the cycle the other way in summer, which is why the same pair of units cools in July. Because the electricity drives a pump instead of a heating element, every kilowatt-hour it uses delivers several of warmth.

The same wall unit and outdoor unit drawn twice: on the July side warmth leaves the room and is thrown out of doors; on the January side the outdoor unit gathers warmth from cold air and the wall unit releases it into the room
Reverse the cycle and the room that was cooled in July is warmed in January, by the same pair of units.

How efficient are air-to-air heat pumps?

Highly, on paper. The Energy Saving Trust puts typical seasonal heating performance (SCOP) above 4.0, so more than four kilowatt-hours of heat for each one of electricity across a heating season, and typical seasonal cooling performance (SEER) at around 7.0. Its slides also quote a COP of 6.2 for a 2.6kW unit at 35°C outdoors and 27°C indoors. Better units rate higher: Mitsubishi Electric lists a SCOP of 5.2 for its 2.5kW MSZ-LN25VG2. These are test figures. The Trust's own advice page says there is not much data on how air-to-air systems perform in UK homes, so read any rating as an upper limit. Sources: Energy Saving Trust slides; Energy Saving Trust advice; Mitsubishi Electric.

What does a unit of heat cost on the current price cap?

Heat sourceCost per kWh of heat (our sums)
Electric panel, fan or oil-filled heater26.32p, as each kWh of electricity gives one kWh of heat
Gas boiler7.97p per kWh of gas, plus whatever the boiler loses
Air-to-air heat pump with a SCOP of 4About 6.6p (26.32p divided by 4)
Air-to-air heat pump with a SCOP of 5.2About 5.1p (26.32p divided by 5.2)

The unit rates are Ofgem's Direct Debit averages for 1 October to 31 December 2026, with an electricity standing charge of 54.83p a day. The cap for January to March 2027 is due on 25 November 2026 (Ofgem, August 2026), and your own tariff may differ. The division is ours, not Ofgem's or the Energy Saving Trust's. Next to plug-in electric heaters the saving is large; set against gas the margin is slim, and it turns on the particular unit and the way you run it. The running costs guide covers summer use as well. Sources: Ofgem; Energy Saving Trust.

Which homes in Ilford suit an air-to-air heat pump?

Smaller homes and flats above all, which the Energy Saving Trust singles out as a good fit. Flats are a large share of Redbridge: 25.36% of households live in purpose-built blocks and 6.55% in converted houses, according to the 2021 Census. They also suit:

  • rooms the central heating barely reaches, such as a loft conversion or a rear extension;
  • garden offices and studios that have no heat source yet;
  • a room you want cooled in summer as well, so one unit earns its keep all year.

Winters here are mild but not frost-free. The Met Office's long-run averages for Greenwich, about six miles away, show air frost on roughly 23 days a year, so a unit you rely on for heat is sized for those mornings rather than the average one. Sources: Energy Saving Trust advice; Census 2021 via Area Insights; Met Office.

Will it replace my boiler?

Not for hot water, and rarely for a whole house. In the Energy Saving Trust's words, air-to-air heat pumps do not usually provide hot water for taps and showers, so the boiler or cylinder stays. Each indoor unit warms the air in its own room, and rooms without one still need radiators or another heater. In a flat of two or three rooms, a multi-split can reach most of the living space from one outdoor unit. Source: Energy Saving Trust advice.

Why does heating use matter for planning?

Because permitted development in England now depends on it. Since 29 May 2025 the householder right for heat pumps has excluded units run purely for cooling, so a reversible unit used for heating can qualify where a cooling-only one cannot. The same order lifted a house's size limit for the unit to 1.5 cubic metres, allowed two units on a detached house and dropped the old one-metre gap from the boundary. Planning Portal adds that the unit must be removed once it is no longer needed for microgeneration. Rules for flats, listed buildings and conservation areas are in the planning guide. Sources: Baxi; Planning Portal; SI 2025/560.

What does an air-to-air system cost to install?

The Energy Saving Trust's research puts it at around £1,900 for a single room and around £3,700 for a three-bedroom semi, and it warns of extras such as redecorating afterwards. Those are national figures, not our prices: we quote after measuring the rooms and the route. How we survey and price around the town is set out under Ilford heating and cooling. Source: Energy Saving Trust advice.

Common questions

Does it keep working in a frost?

Yes, with less output as the temperature falls, and with short pauses while it clears ice from the outdoor coil. That is normal behaviour, not a fault.

Is it better to leave it on or switch it off between uses?

A heat pump is happiest holding a steady temperature, so a long, low setting usually suits it better than short bursts from cold. Your tariff and the way you use the room decide the exact pattern.

Can one system heat several rooms?

One indoor unit heats one room. With a multi-split, two or more wall units share one box outside, so bedrooms and a living room can each be heated to their own setting.

Sources for this page

Five things to have handy

Answers to these let us judge, before anyone visits, how involved the job will be.

  • Your postcode
  • The building: terrace, semi, detached, a flat in a block or over a shop, or business premises
  • Whether you own it outright, hold a lease or rent it
  • Which room it is, its rough size, and whether it gets the morning or the afternoon sun
  • Anything that limits outside changes: a conservation area, a listing, a lease clause or a managing agent
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