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Air conditioning repairs in Ilford

Is your Ilford air conditioning blowing warm air, dripping, icing up or flashing a code? We repair split and multi-split systems whoever installed them. We find the cause before ordering parts and price the repair, and if a new system would make more sense we price that alongside it so you can compare.

Tell us what it is doing

Leave three details and we phone you to talk it through.

Enquiries are shared only with the team who quotes for and does the work. We use your details for this request alone and send no marketing. How we handle your details.

  • Cause found before parts are ordered
  • Leaks repaired, not just refilled
  • Repair and replacement both priced

What can you safely check before booking a repair?

Four things, in this order, none of which needs a tool:

  1. Power. Look for a tripped breaker in the consumer unit and make sure the isolator beside the outdoor unit is on. After a power cut, give the system a few minutes to restart.
  2. The outdoor unit. Clear away anything stacked against it, and take off any cover put on for the winter.
  3. The filters. Lift the front panel; if the mesh is matted with dust, rinse it and let it dry.
  4. The remote. Check the mode, the setpoint and the batteries.

If a breaker trips a second time, keep it switched off for our visit. Do not take the casing off or touch the copper pipes.

What do the common symptoms usually point to?

What you noticeLikely causes
Water running down the wall or dripping from the indoor unitA blocked or disconnected drain, a dirty coil, or a failed condensate pump
Fan blowing, but the air is not coldClogged filters, refrigerant lost through a leak, or a fault in the outdoor unit
Frost or ice on the pipes or indoor coilToo little air across the coil, or a low charge
A code or a flashing light on the displaySpecific to the make: photograph it before resetting anything
Rattling, clicking or a grinding humA loose panel, twigs or litter caught in a fan, or a worn motor bearing
Nothing happens at allPower, a blown fuse, or a control board

These are starting points. Gauges, a meter and a thermometer settle it on the visit.

Why is a refill without a leak repair wasted money?

Because refrigerant is not used up. A system that is short of it has a leak, and gas added without finding that leak will escape the same way. R410A, still found in older systems, has a GWP of 2,088, so each kilogram lost does real harm as well as costing you. The proper repair is to find the leak, fix it, pressure-test the circuit and recharge to the weight on the rating plate, all work the law reserves for a technician with an F-gas qualification. Sources: GOV.UK, global warming potentials; GOV.UK, F-gas qualifications.

Does the F-gas ban mean an older R410A system must go?

No. GOV.UK's bans apply to placing new products on the market: since 2025, new single split systems holding less than 3kg cannot be sold if their refrigerant's GWP is above 750, and movable units that use HFCs above 150 are already banned. R410A, at 2,088, is over that line, so a like-for-like R410A split can no longer be sold new, while R32, at 675, sits under it. The exceptions GOV.UK lists, three of them added on 27 August 2026 (systems used solely to cool products, air-to-water splits and splits on maritime craft), do not change that for an air-to-air split in a home or shop. Nothing in the bans makes you remove a working R410A system, and GOV.UK's separate refill ban is written for large refrigeration systems using gases above 2,500 and does not mention air conditioning. The practical point comes when a big component fails on an old R410A unit: then a new R32 system is worth pricing next to the repair. Sources: GOV.UK, F gas bans; GOV.UK, global warming potentials; GOV.UK, refill ban.

When is replacing the unit the better choice?

When the compressor has failed on an older unit, when the same leak or fault returns every summer, when parts for the model can no longer be found, or when the unit was never big enough for the room. We put the repair and the replacement side by side and you decide. If you rent, the system probably belongs to your landlord, who has to authorise the work: in Ilford Town ward 56.27% of households rent privately, so that conversation comes first for many people here. Our overview of air conditioning in Ilford covers how we work locally. Source: Ilford Town ward, Census 2021.

Common questions

What details help when I book?

The model number printed on the indoor unit's sticker, what the display is showing, roughly when it began and whether it affects heating too. A picture of where the outdoor unit sits tells us what access equipment to bring.

Water is coming through the ceiling below an indoor unit. What now?

If the unit is yours, stop it with its remote and then switch off its isolator. Keep water away from lights and sockets below, catch what you can and ring 020 8176 6154. If it belongs to the flat above, tell the neighbour or the managing agent straight away.

The unit is still under the manufacturer's warranty. Who should I call?

Read the warranty terms first: some require the original installer or an approved firm to do repairs. If the installer has gone or the warranty has run out, we can take it on.

Sources for this page

Five things to have handy

Answers to these let us judge, before anyone visits, how involved the job will be.

  • Your postcode
  • The building: terrace, semi, detached, a flat in a block or over a shop, or business premises
  • Whether you own it outright, hold a lease or rent it
  • Which room it is, its rough size, and whether it gets the morning or the afternoon sun
  • Anything that limits outside changes: a conservation area, a listing, a lease clause or a managing agent
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Guides to read before you decide

Similar jobs we take on

Everything else we do

Rather we called you?

Your name, phone number and postcode are all we need to call you. A word about the room helps us come prepared. You can also call 020 8176 6154.

Enquiries are shared only with the team who quotes for and does the work. We use your details for this request alone and send no marketing. How we handle your details.

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